"I visit this dealership often, so it was no surprise that when I walked in, nearly everyone greeted me by first name. Even with being a repeat customer everyone still treats you as if you're a first time buyer, they answer every question, big or small. When looking to purchase a bike, Corey Raia, Brittany,and Josh are all willing to walk you through the different options to find the bike that fits you best, matches your personality and meet your price range. For me, when I first laid eyes on a Laguna Orange Fat Bob I knew it would end up in my garage. After several weeks of visiting the dealership looking to trade in my 2015 Low Rider(didn't fit me well and wasn't exactly my style) my girlfriend walked up to that beautiful Fat Bob, picked up the price tag and all she said was, "wow that's expensive, but I really like it". Without missing a beat Corey offered me more than what I felt was fair for my Low Rider and promised to beat my current interest rate. I saw the shock in my girlfriend's eyes, I said if you can make that happen I'll sign papers. After test riding the new bike I knew that it fit me so much better than the old bike and look so much better. Michael in the finance office managed to get me the ESP for 4 years added into my financed total without increasing my monthly payment by much at all. With as often as I'm in the showroom Garry and the other employees started joking with me that they'll see me again soon for my new Street Glide. I appreciate that everyone is willing to be personal enough to develop inside jokes with customers.
Brad, Karl, Harrison, and Jason back in parts and service helped me get the bike set up perfect for me and are always polite. These guys always seem to know what I want when I walk in and make it quick and easy to get out the door quickly. My bikes will come to the guys for as long as I ride.
In motorclothes Dani and PJ always go out of their way to help me find exactly what I'm looking for and never forget to ask about work and family.
This dealership has the best customer service of any dealership I have ever been to. I will come back often and will make all future Harley Davidson purchases from here."
Daniel Kreiger - Harrisburg, PA