Employee of the Month.
Congratulations: Katie Trump |
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Bill - AKA "Fat Willie" - Hi everyone, I experienced my mid-life crisis in 1990 when I bought my first Harley-Davidson® bike. I became an enthusiast hook, line and sinker, so much so that I bought Harrisburg Harley-Davidson in July of 1995 to semi-retire. Boy did I get a surprise. I still look forward to riding with customers and alone. The time I spend on my ride is definitely the best time in the world. I do enjoy short day rides but my real love is long distance rides when I can enjoy this wonderful country that we live in. Hope to see you either in the dealership or on the road. |
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Marci - Hi, my name is Marci and I bought my first Harley® bike when I was only 18 years old. I do human resources and manage the office for SVHD. I find it a very fun and challenging position, and I have been with the dealership since 1996. I ride a 2006 cobalt blue 1200 low. I have a 15 year old daughter, named Deone. She helps out at the dealership events and my husband's name is Karl. Stop by the office and say hello. |
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Amy - I joined my extended family here at SVH-D in July 2003. We have a great bunch of professionals working here. Each day I bring a truly positive attitude to this thriving business and customer service is our secret. My talents/skills include over 25 years in business management, with an associate degree in Business Administration from H.A.C.C. and extensive experience with computers and a love for number crunching. My immediate family includes my husband, Rich and two adorable children, Amanda (9) and Jacob (5) along with 3 cats and a dog. My younger brother and I started riding trail bikes when we were in grade school. And as we got bigger, so did our bikes. There isn't anything like the feeling of riding! Come in and see for yourself! |
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Jo - A new addition to the SVH-D team, I am honored to be here. My job is to make sure you enjoy all our events and people everywhere know what SVH-D has to offer. I also manager the MVP program, which SVH-D is the only dealership in PA to be selected to particpate. MVP members are very special to SVH-D and it is my job to make sure SVH-D is very special to MVP members. Please don't hesitate to stop by and say Hello! |
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Faith - Hi! My name is Faith. I grew up riding horses skiing and playing sports! I'm your basic un-complicated country girl that is highly competitive! But this country girl also enjoys the big cities and traveling the world! You can say that I am a complex person and I am as different as my music taste! I recently became a mommy and I am so blessed to have such a wonderful son and fiancé. These two men are my life. My life has changed since I became a mom; I used to work for the Muscular Dystrophy Association, but I now work for Susquehanna Valley Harley-Davidson in Harrisburg. At Susquehanna Valley Harley-Davidson I work in promotions/marketing. I am so thankful I have such a great job and work with wonderful people! So stop by and know that you are always welcomed at our wonderful dealership!
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Deone - Hi, my name is Deone and I work P-T with events and the promotions department for SVH-D. I'm a sophomore at Central Dauphin High School. I enjoy photography, art, computers, and I also enjoy riding behind my dad, Karl Osborne on his 2006 Springer®. Another hobby of mine is riding my Honda 250 Ex four wheeler. |
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Staci - Hi, my name is Staci. I work part-time in the office answering phones, filing and many other office tasks or you can find me helping out with events. I work full time at Keystone Potato Products in Hegins as an Administrative Assistant. In my spare time I enjoy spending time with family & friends, scrap booking, shopping and going to Nascar races. I look forward to meeting you, so stop by the office or an event to say hi! |
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Rose - Hi, I’m Rose. I am one of the evening part-time receptionists and sometimes you will find me helping out with promotional events. I had the pleasure of joining the family SVH-D in June 2007. Since then I have learned and gained a lot of respect for these 2 wheeled machines and the riders. I love riding these 2 wheeled roaring machines, not as a driver but as a passenger. Soaking up the sun and enjoying the sights. My family outside of SVH-D consist 2 great girls one is 19 and the other is 15, a cat named Mo and a dog named Shade. So if you are ever in the area of SVH-D, please stop by check out our bikes, merchandise, parts, and the service departments and don’t forget our family at SVH-D, oh I’m hiding in the Administrative area so peek in and say hi! |
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General Merchandise |
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Katie Hi, Thanks for taking the time to read about me. My name is Katie and I am the Merchandise Manager here at SVHD. I joined the team here in July after taking a small break from the business. I realized how much I loved Harley-Davidson and the people that share that same connection. When I am not at work I enjoy cooking, music, hunting, the outdoors, and spending time with my friends and family. I can’t tell you how excited I am to be doing what I love again here at the dealership. I am looking forward to meeting all of you and encourage to stop in say Hello! It is my goal to exceed your needs and being part of the reason you love Susquehanna Valley H-D! Ride On! |
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Nikkie - I started at Susquehanna Valley Harley-Davidson in May of 2005. I am new to Harley-Davidson, but I am learning a lot from my co-workers and customers. I have my motorcycle permit and I am hoping to get my license in the spring.
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Karen - I'm very happy to join the crew at SVH-D. I’ve been around motorcycles all my life, my Daddy was a Fellow Rider. I remember as a little girl sitting on the tank of his bike and taking rides around the block where we lived. I’ve been with SVH-D since November of 2005. I work in the MotorClothes® Merchandise Department and I love my job. I am very eager and happy to help you with any motorcycle accessory needs. Stop in and visit us at SVH-D. |
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Heather - Hi! I'm Heather and I've been with the SVHD Motorclothes team for 2 years. Before that, I worked at another Harley dealership in Motorclothes for 3 years. I've been riding for 4 years and recently became an offical Harley Owner via the 2005 addition of a 2005 Sierra Red 1200 Custom...si I guess you could say Harley-Davidson is in my blood now. I'd be happy to help you with all your Motorclothes needs, so stop by and say hello when you're in next!
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Tamara - Hi everyone, my mane is Tamara and I have been with SVHD part-time since november 2007! As I was finishing up graduate school, I decided I needed something to occupy my time when I was finished. This led me to SVHD> My parents ride, so I have always had respect for the culture. In my spare time I enjoy spending time with my husband and dogs, going to concerts, art and working on my house. I look forward to getting to know everyone! |
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Sam - Hi everyone, my nane is Sam and I've been involved with SVHD for more than a year and just recently I joined the Motorclothes Team! I plan on getting my motorcycle permit this summer! I enjoy art, music, being outside in the warm weather and spending time with my family and friends! So when your in next, stop by Motorclothes and say hi! | | |
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Parts and Accessories
Department
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Jim - I have been with the SVH-D team since starting part-time in February '97. By spring, I was full-time leaving a career in construction and cold winter work, never looking back. I became parts manager in 2000, a very challenging and rewarding position. I've been riding since I was fifteen and have been on Harley® bikes since I bought my '74 XLCH Sportster in 1988, which I still have and restored/customized. I also have the first new Harley I purchased, a '99 Fatboy with 50,000 miles on it. I recently purchased an '03 Anniversary Police dresser that I can't wait to take some road trips on and a '91 Sportster just waiting for paint and chrome! Once I find the "right" frame I have all the parts to start my thoughts on a custom chopper.
Stop by the parts department and get everything for your cool rides!
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| Filo - I’ve worked in Parts as the Shipping and Receiving Clerk since June 2001. I am a retired 20-year Veteran from U.S. Air Force. While in the service, I was sent around the globe as a senior aircraft mechanic. I own a ’00 FXDX and enjoy riding the Pennsylvania countryside.
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Buck - "I bought my first brand new Harley, a 1985 FXST Softail, in June of '85. My only ride until July of '07 when I added wreck '05 FLHTC to go along with my softail, which it is on the road. I started working here at SVHD in April of '99, after 30 years as a warehouse supervisor for the federal government. I work in parts where I get parts for the service tech. I've been married to my lovely wife, Mona since February 11, 1992. We both belong to A.B.A.T.E. of PA, Mona is a 25 year member and I am a 23 year member. We both believe in individuals freedom of choice and states rights. Vietnam Era Vet and not all POW. MIA's are home yet!"
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Dave–Chopper Dave – March 2008 marks my 5th year at SVH-D. I have worked in both the Detail and Parts Departments and I’m currently the Chrome Consultant. These combined years of experience have made me fairly well versed in Harley-Davidson. I’ve been riding for many years and have ridden nearly every model that Harley has to offer. I am working on a 2005 Road King Custom, after my 94’ was totaled in an accident on Thanksgiving Day 2007. I hope to have this bike completed by the time I’m healed up and able to ride again. Stop by and check it out, I’ll have before and after photos done with my bikes. “There is nothing that cannot be achieved in customizing your bike. You only need Product, Knowledge and Imagination.” As Chrome Consultant I can provide all three.
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Mike - Hello, I started at SVH-D in May 2006. I enjoy motorcycles and all there is to do with them. My first bike was a Honda Dream. I bought it when I was 15. I have owned a variety of bikes, currently I have a 1978 Shovel and a 1978 KZ750, that is a custom chopper that I am working on in the garage. I enjoy my job here in the parts department and I am willing to go the extra mile to get you what you need. |
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Bill - Hi! How you doin'? My employment with Harley-Davidson began in 2004. In May of 2007, I started with SVH-D. I encourage everyone to come in with your questions, stories and observations. Always expect the unexpected.
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Service Department |
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Vicki - For me the start of 2006 brings a new and exciting position. I've recently accepted the service manager position here at SVHD. I've started working for Karl in 2000 and I'm looking forward to picking up where he left. I'm looking forward to helping all of customers with their service needs through out the year. Have fun and ride safe. |
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Randy - Hi, my name is Randy - AKA “Smitty.” I started working at SVH-D in April of 2007, you can now find me in the wash bay working hard. I am happy and proud to be part of this organization. I love to just jump on my 06 Street Glide™ and take off on a road trip. I love hunting, and getting tattoos. In addition to my family here, I have my wife, Robin, and my three sons I am very proud of. Well that’s enough about me, so I hope to see and get to know all of you when you come into the service dept. Ride Safe. |
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Ken - Ken graduated from Cumberland/Perry County VoTech Small Engine Shop in 1978. He worked at Sholly's Cycle Shop during his senior year in high school and continued working there after graduation. Ken went to work for Biff's Harley-Davidson in 1986. Ken joined the SVH-D team in March of 1996. He is our lead technician, Ph-D certified by Harley-Davidson Motor Company and is acknowledged by Harley-Davidson Motor Company as a Master Technician. Ken is currently riding a restored 1986 FXWG, an ex-rat bike. |
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Dale - I have been riding on the street since 1996. I started at SVH-D in the spring of 1998 washing bikes. Later that summer, I attended York Technical Institute’s Harley-Davidson SWAT program. I have since been to numerous H-D classes, I am also a Buell certified mechanic. I’m currently working on building a rigid Evo Chopper for myself. The summer of 2003, I got married to my wife Sharon. We have two boys, Nick and Dale. |
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Tom - I graduated from York Technical Institute in January 2000. I attended the classes for Motorcycle Technology. One of the requirements for graduation was doing an externship for a Motorcycle Dealer. I was able to do mine here at SVH-D, and have never left. I enjoy working on Harley-Davidson® motorcycles and working with this great bunch of people. |
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Chris K. - Hello, I'm Chris Kirouac. I started in the Service Department of SVH-D in May 2002. My wife Becky and I have two daughters, Sadirah & Sophia. I have been riding for most of my life; right now I'm riding a 1990 Sportster®. In my free time, I like to spend time with my family, and occasionally hunt and fish. |
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Kevin - Hi, I’m Kevin. After a 28 year career as a Industrial Maintenance Technician, I decided that it was time for a change. I attended and graduated from York Technical Institute in motorcycle technologies. I came to SVH-D to complete my externship requirement for school in October 2002. Dale worked me through this process and did a great job. I really enjoy coming here to work with a great group of dedicated people. Hope to see you here or on the road. |
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Mark - Hello you all! I am Mark and I have been working for the dealership for one year now. I am the one who keeps your bike nice and clean for ya. I also do pick-up and delivery of your motorcycle when needed. I live with my Ol' Lady and my 2 sons. I also have a daughter living in Texas. Keep things bright and shiny! |
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Joe - After graduating from YTI in 2004, I've worked in an after market shop until accepting the technician position at SVHD in May of 2006. I've been around motorcycles all of my life. I now ride a 2006 Super Glide® (Nikky), 1990 XL (Dolly) and a 1976 Shovel (Sally). When I'm not at work, I can be found working on my own bikes or out on the road riding. |
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- Hi, I’m Travis. I graduated in March of 2006 from MMI in Phoenix, AZ. I am an Expert Technician Recognition Level. (PHI Certified)I have 3 beautiful children and the most beautiful fiance any man could ask for. | | |
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Zuke - Hi, I’m Zuke, no not my real, but the nickname I prefer to use. Let me start by saying how excited and proud I am to be part of the SVH-D family. I feel I have added about 40 new family members to my present family which consists of my wife Sue, two daughters (Laura & Krista), my son-in-law Dan, two grandchildren (DJ & Gabby), three step children( Zach, Sarah & Kendra) and my sister (Kim). I joined SVH-D in October ‘07 as the Motorcycle Sales Manager; I look at it as a challenging, rewarding and most of all the true dream position. I look forward to meeting all of you, our customers…our friends, and being part of your safe riding experience. |
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| If you have any questions, please email info@svhd.com. | |
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